WorkSafe are currently reviewing Workplace Behaviours training at Ambulance Victoria. The AEAV conducted a survey to gather information in support of the review.
The key takeaways are –
- Training is usually provided by someone without qualifications in the area
- Training is rarely offered as a refresher. Most people can’t remember when they last did it, a lot of people can’t remember whether they did it at all
- Training has not resulted in any observable improvements in workplace behaviours
- Training is rarely provided to managers about their obligations around managing workplace behaviours or in how they treat staff, when it is provided it is limited training (such as a handbook)
The results from the survey are below.